Entrance

We open the festival site on WEDNESDAY 8, JULY, 202Ž from 12:00 noon. Entry by car, caravan, car with rooftop tent or motorcycle will be possible from WEDNESDAY 10:00 AM.

With a 1-day ticket for Wednesday – The Cure Extra Day – you can stay on the festival grounds, at the campground, and in the parking lot until 8:00 a.m. on Thursday. After that time, only holders of 4-day tickets may remain on the festival grounds. Holders of 3-day tickets will be admitted to the parking lot, campground, and festival grounds on Thursday at 10:00 a.m.

The festival has two visitor entries designated as GATE B and GATE O, entry for parking GATE P, and production entry GATE A.

GATE B is designed for pedestrians and bicyclists and has shuttle and taxi connection. It is located on the side of the airport facing Trenčín, at the beginning of the Nozdrkovce district, about 30 minute walk from the city centre. Bicycle locks are available at the gate, this area is not guarded. This gate opens at 12:00 p.m. on Wednesday.

GATE O is intended for visitors arriving by cars, motorbikes, caravans, or bicycles. It is located on the side of the airport facing the municipality of Opatovce, between the festival car park and the festival grounds. Caravans enter the area via this entrance. Bicycle locks are available at the gate; this area is not guarded. This gate opens at 12:00 p.m. on Wednesday.

GATE P is intended arrivals by cars, motorcycles, caravans, and bicycles. It is located at the end of the airport facing the municipality of Opatovce. On Wednesday, July 8, only cars, motorcycles, and caravans with a valid parking pass and a valid ticket to The Cure (1-day or 4-day ticket) will be allowed to enter the parking lot. For more information on parking, please see Parking. 

GATE A is intended for artists, production, suppliers, partners, vendors, taxis, and rescue. Pedestrians will not be allowed through this gate. Taxis may enter the gate but visitors will be brought at GATE B. This gate is for non-public use.

At the gates to the premises (GATE B / GATE O), each visitor must produce a valid ticket. Then, they receive a festival visitor identification (festival wristband). Identification wristbands must be placed on wrists by the organisers. Placing the band onto a different location is possible in case of skin diseases or allergy to the material of which the band is made.

A special registration booth and a separate entry are available at each gate for pregnant women, families with children, wheelchair users, and disabled card holders and their assistants. 

Do not bring any prohibited items (see Restrictions) to the site: you will speed up your entry and security checks.

GTC

General Terms and Conditions of the online store (e-shop www.pohodafestival.sk)

Business name (as registered): POHODA FESTIVAL, s.r.o.
Street, number: Zámocká 4948/34
ZIP and city: 811 01 Bratislava
Identification number: 45639043
Tax identification number: 2023064758
VAT number: SK2023064758

Registered in the Company Register kept by the Municipal Court Bratislava III, Section: Sro, File: 66168/B

Bank details:  Slovenská Sporiteľňa, a. s., IBAN: SK6709000000005043180796
Telephone/Cellular: 02/207 08 251
E-mail: pohoda@ticketlive.sk
Orders can be placed via e-shop: 24/7
Work hours: n/a
Manager: Mgr. Michal Kaščák
Business name: POHODA FESTIVAL, s.r.o.
Street, number: Prostredná 46
ZIP and city: 900 21 Svätý Jur
Supervision authority:
The Slovak Trade Inspection Office in Bratislava governing the Bratislava region
Prievozská 32, P.O.BOX 5
820 07 Bratislava 27
tel.: 02/58272 172
E-mail: ba@soi.sk

Article I.

Definitions

1. The Operator of the website (e-shop) is POHODA FESTIVAL, s.r.o., with registered seat: Zochova 6-8, 811 03 Bratislava.
2. Ticketlive PRO SK s.r.o., with registered office at Pod Dráhami 11A, 960 01 Zvolen, ID: 50 791 419, is the seller of tickets for public cultural events on behalf of and on behalf of POHODA FESTIVAL, s.r.o., with registered office at Zochova 6-8, 811 03 Bratislava. 
3. The Supplier of the goods and services offered in the e-shop www.pohodafestival.sk is POHODA FESTIVAL, s.r.o., with registered seat: Zochova 6-8, 811 03 Bratislava.
4. A Buyer is every visitor to the e-shop that created an order via e-shop. For the purposes of Act no. 102/2014 Coll., a Consumer means a natural person who does not act in the course of their business, employment or occupation when they conclude and perform a consumer contract.
5. An e-shop is a computer system located on the Internet that is accessible to public and that allows the ordering of goods or services.
6. Goods or services are all the products published on the e-shop website.
7. An order is created by confirming the ordering process in the e-shop that takes place when the Buyer selects goods or services. It includes the complete filling in of the order form.
8. A Buyer fully recognises electronic communications primarily through e-shop, e-mail communications, and telephone communications.

Article II.

Price

1. All the listed prices for goods are final and include 5%, 19% and 23% VAT.
2. The Seller is bound by the price quoted on the website of the e-shop at the time of making the purchase.

Article III.

Order

1. An order is created by confirming the ordering process in the e-shop that takes place when the Buyer selects goods or services. It includes the complete filling in of the order form. For a correct execution of the order, it is necessary to fill in the information required in the order and to choose a shipping and payment method for the goods or services ordered.
2. By placing the order, the Buyer agrees with the price of the ordered goods and services and, therefore, the order becomes binding for the Consumer. 
3. Placed order remains valid for 24 hours. If the goods are not paid for in full, by the Buyer, within specified time limit, the order will be considered as cancelled, after expiration of this time limit.
4. A contract of purchase is established upon confirmation of the order by the Seller. The contract may be changed, cancelled or supplemented only by mutual agreement between the Buyer and the Seller, unless a law or other legal regulation stipulates otherwise. The Seller confirms the order by shipping the goods.
5. Following the placement of the order in the e-shop, the Buyer is sent an automatically generated e-mail confirming the receipt of the order by the e-shop. This e-mail is not a confirmation of goods within the meaning of paragraph 3 of this Article.
6. By submitting an order, the Buyer is bound to the payment of the purchase price of the goods ordered.
7. If, with their maximum effort, the Seller is unable to complete an order or part of it within the established processing time because, for example, the goods are not manufactured, the goods are not available at the manufacturer or at the supplier's external warehouse, the manufacturer has made major changes that prevent an order from being executed, or for reasons of force majeure, the Seller may cancel the order, in which case they inform the Buyer via e-mail. The Seller may also cancel the order if the Buyer has provided false or misleading information in the order that cannot be verified, such as an incorrect e-mail address or telephone number. If the Buyer has paid an advance, it must be returned within 14 days.

Article IV.

Payment Terms

1. Goods and services in the e-shop can be paid for in the following ways:
   1. payment via the GP WebPay payment gateway
   2. payment by direct transfer to the bank account.
2. A gift voucher is a prepaid amount of money that the Buyer can use to buy goods, within the amount of prepaid funds. The validity date is shown on the voucher. The nominal value of a gift voucher can be agreed with the Buyer.
3. Supplements for individual payment options are listed in Art. VI of these General Terms and Conditions.
4. The Seller may offer these discounts to the Buyer:
   1. discount for registration in the e-shop,
   2. discount for returning customers,
   3. discount based on a one-time discount coupon.
5. Discounts cannot be accumulated.

Article V.

Terms of delivery

1. The Seller is obliged to ship the goods to the Buyer within 30 days after the placement of the order, unless otherwise agreed, or unless a longer delivery period was specified for the goods.
2. If the goods are in stock, they are shipped under full capacity in the shortest possible time.
3. If your order contains more goods and services, and some of them are not in stock, we inform the Buyer of the possibility of partial deliveries.
4. An invoice (tax document), instructions, and other manufacturer documents for the goods or services are sent to the Customer along with the goods.
5. The place of performance shall be the place in which the goods are delivered.
6. The Seller ships the goods to the Buyer via:
   1. Sloval Parcel Service courier company

Article VI.

Fees for transportation and handling; payment options

1. Upon advance invoice and advance payment to the bank account or upon payment using payment gateways, the shipment costs are as follows:
   1. Slovak Parcel Service courier company shipment with delivery within the Slovak Republic, shipment within 5 working days from our warehouse: €4.50
   2. In Time courier company shipment with delivery in other European countries or outside of Europe, shipment within 5 working days from our warehouse: the price is calculated according to the following table:

                                                               Annex: Table 1
 

1. The Seller and Buyer may agree on a different procedure for the transfer of goods or services than what is listed hereinabove as well as the prices for these services.
2. The Seller can send the Buyer the immediately available goods and the remainder of the order will be delivered later on within the statutory period, provided, however, that the Buyer will not be charged any additional shipping cost except for the cost included in the order.

Article VII.

Transfer of ownership

1. The right of ownership passes from the Seller to the Buyer at the moment of payment of the full price for the subject of the contract of purchase.
2. In case of a claim submitted by the Buyer, the Seller is entitled to process the claim of the goods or services covered by the ownership of the Seller only upon the full payment of the subject of the contract of purchase.

Article VIII.

Cancellation of the contract of purchase

1. The Buyer is entitled to a free cancellation of the ordered goods or service within 24 hours of the creation of the contract of purchase in case of custom-made goods, goods according to specific customer requirements or special goods for one consumer.

Article IX.

The consumer's right to return the goods without stating a reason and consumer disclaimer

1. The consumer has, under Act 102/2014 Coll. on consumer protection in the sale of goods or provision of services on the basis of a distance contract or contract stipulated outside the Seller’s premises and amendment of certain laws (hereinafter referred to as the “Act”) pursuant to the provisions of Section 7 and subsequent, the right to withdraw from the contract within 14 calendar days of the date of receipt of goods. Where the supply of goods is the subject of the contract of purchase, the Consumer has the right to withdraw from the contract even before the goods are delivered.
2. If the consumer wants to use this right, they are required to deliver a written withdrawal from the contract personally at the contact address of the Seller no later than on the last day of the specified period, or submit the withdrawal for posting to the address that is listed in the contacts no later than on the last day of the period. Following the notice of withdrawal, the consumer is obliged to send or personally deliver the subject of the contract from which they withdraw, along with all the documentation: e.g. original invoice, instructions, and other documentation for the goods which was delivered with the goods. The handover must take place no later than 14 days from the date of withdrawal (section 10 paragraph 1 of the Act). We recommend Buyers to get a copy of the invoice for personal use and send good as registered and insured items. The following form can be used for withdrawal: Withdrawal from the contract of purchase , where the information marked with an asterisk (*) must be filled in. (http://www.nakupujbezpecne.sk/docs/form/odstupenie%20od%20zmluvy.pdf).
3. Do not send goods by mail order, such goods will not be accepted.
4. The e-shop Operator shall return the amount paid for the goods/service including transport costs in accordance with the art 9 para. 3 of the Act no. 102/2014 Coll. as well as costs  demonstrably incurred in connection with ordering the goods. The return shall take place within 14 days of receipt of the withdrawal; the Operator is not required to return the money before the goods are returned or the consumer demonstrates the dispatch of goods, except in the case where the Seller proposed to collect the goods themselves.
5. The cost of returning the goods is paid by the consumer. 
6. The right of withdrawal does not apply to goods and services as defined in art 7 para. 6 points a) to l) of Act no. 102/2014. Coll.
7. The consumer shall bear any diminished value of the goods that was caused by its use beyond what is necessary to determine the functionality and characteristics of the goods.

Notice to consumers:

Since the Seller also offers the purchase of tickets on this site, tickets cannot be returned within 14 days of delivery, in accordance with the aforementioned Act. In particular, according to Art. 7 para. 6 of Act no. 102/2014 Coll., it is not possible to withdraw from the contract if the subject of the delivery is the provision of services that include free time activities where the Seller undertakes to provide these services at or within the agreed time.

Article X.

The rights and obligations of the Parties

1. The Parties are the Seller and the Buyer.
2. The Buyer is obliged to:
   1. take over the merchandise,
   2. pay the agreed remuneration for the goods to the Seller,
   3. check the integrity of the container or the product itself on takeover.
3. The Seller is obliged to:
   1. deliver the goods to the customer in the required quality, quantity, and for the agreed price,
   2. send the customer together with the goods or additionally all the documents related to the goods, such as an invoice for the goods, letter of dispute, and operating instructions in a codified form of the Slovak language.

Article XI.

Privacy Policy

1. Personal data is processed in accordance with the requirements of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data repealing Directive 95/46/EC (hereinafter referred to as “GDPR”) and Act No. 18/2018 Coll. with the purpose of meeting these general requirements while processing your order correctly.
2. Further information on the processing of personal data as well as the information in the sense of Art. 13 of GDPR is contained in the Privacy Policy.
3. In order to return tickets, Pohoda Festival, s.r.o. acquires and processes the following personal information:

• name, surname
• e-mail address
• form of purchase (online / in person)
• order number
• ticket type (e-ticket / printed ticket) + number of printed ticket
• account number /IBAN format/
• delivery address (in case of a gift delivery)

Article XII.

Special terms and conditions for Nekonečná Pohoda tickets

1. POHODA FESTIVAL, s.r.o. has introduced tickets labelled as POHODA FOREVER, which grant their holders the following privileges:
 

• Infinite Access to Pohoda
  By purchasing this ticket, you secure your unlimited entry to the festival.
   
• Inheritance of Pohoda Forever 
  The ticket can be inherited at no additional cost.
   
• Transferability of Pohoda Forever 
  The Pohoda Forever ticket can be transferred to another individual through the Pohoda Festival agency for a handling fee of €99.
   
• Pohoda Forever Welcome Package 
  Your ticket will be accompanied by a welcome package containing a Pohoda Forever stainless steel card featuring a unique design and code, along with a Pohoda Forever certificate outlining its benefits and a corresponding unique code.
   
• Early Receipt of Festival Wristband
  You will receive your festival wristband along with a gift at least 14 days prior to the event.
   
• Expedited Entry to the Festival 
  Access the festival grounds more swiftly via a dedicated corridor.
   
• 48-Hour Priority Access to P1 and Caravan Parking 
  Pohoda Forever holders enjoy priority access to P1 Parking and Caravan Parking. Your unique Pohoda Forever code will facilitate this purchase.
   
• Infinite 20% Discount on Festival Merchandise 
  Enjoy a 20% discount on all merchandise at our shop. This discount lasts forever and your Pohoda Forever unique code will be used for redeeming this discount.

2. Inheritance of POHODA FOREVER Ticket 

POHODA FESTIVAL, s.r.o. acknowledges the transfer of ownership of a POHODA FOREVER ticket by means of inheritance. Proof of ticket inheritance requires a legal document pertaining to inheritance – such as a Certificate of Inheritance (Potvrdenie o dedičstve); or a Certificate of the Group of Beneficiaries (Potvrdenie o okruhu dedičov) until a formal decision on inheritance is issued by a notary.

Article XIII.

Final provisions

1. The Seller reserves the right to amend these General Terms and Conditions and Return Policy even without prior notification to the Buyer. In the event of a change of the General Terms and Conditions or Return Policy, the purchase process is governed by the General Terms and Conditions applicable at the time when the Buyer placed the order. The General Terms and Conditions are available on the Sellerʼs website.
2. The Return Policy is an integral part of these General Terms and Conditions.
3. By placing the order, the Buyer has read the General Terms and Conditions as well as the Return Policy.
4. These terms were developed as part of the project of the nakupujbezpecne.sk e-shop certification.
5. These General Terms and Conditions and the Return Policy are available for inspection by the Buyer at the registered office of the company and they are also available on the e-shop website.
6. If the Consumer is not satisfied with the way the Seller has handled their claim or if they believe that the Seller has breached their rights, they may contact the Seller and ask for a remedy. If the Seller rejects the request for correction or fails to reply such a request within 30 days from the submit date, the Consumer has, pursuant to art. 12 of Act no. 391/2015 Coll. on alternative dispute resolution of consumer disputes and on amendment and supplement of some acts, the right to file a petition for starting an alternative solution of the dispute. The relevant entity for an alternative resolution of a dispute with the e-shop operator is the Slovak Trade Inspection (www.soi.sk) or other relevant legal entity registered in the List of Alternative Dispute Resolution Bodies maintained by the Ministry of Economy of the Slovak Republic (http://www.mhsr.sk/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov/146987s). The Consumer chooses which of these alternative dispute resolution bodies to address. At the same time, the Consumer can use the online dispute resolution platform available at http://ec.europa.eu/consumers/odr/ to submit a proposal for alternative dispute resolution. Information on draft charges can be found on the website of a specific alternative dispute resolution body.
7. The terms not covered in these General Terms and Conditions and in their integral parts (annexes) are governed. in particular, by the relevant provisions of Act no. 40/1964 Coll., Act no. 250/2007 Coll., Act no. 102/2014 Coll., Act no. 122/2013 Coll., Act no. 22/2004 Coll., and Act no. 513/1991 Coll.
8. These General Terms and Conditions and their integral parts come into force and are effective on 30 Jun 2023.

Return Policy of the online store (e-shop)
an integral part of the General Terms and Conditions
 

1. Only goods purchased from the Seller and owned by the Buyer can be claimed.
2. In case the ownership right has not yet passed from the Seller to the Buyer, in accordance with valid legislation, the Seller exercises the right to process the claim only after full compensation under art. 151a et seq. of the Civil Code.
3. If the Buyer is a Consumer (a natural person who does not act in the course of their business, occupation or profession), a 24-month guarantee is provided for all goods, unless stated otherwise. Returns are governed by the Consumer Protection Act, the Civil Code and this Return Policy. If the Buyer is not a Consumer, returns are governed by the provisions of the Commercial Code and the warranty period is 1 year. The warranty period begins on the date of receipt of the goods from the shipping company or on the day of its takeover directly from the Seller, if the goods are picked up by the Buyer.
4. The Buyer is obliged to apply the claim immediately after the defect is discovered.
5. Liability for defects is not attributable to defects caused by the following use:
   1. the defect occurred due to mechanical damage to the product caused by the buyer,
   2. misuse of the product in a manner other than what is stated in the instructions for use,
   3. the use of the goods under conditions where humidity and chemical and mechanical effects do not correspond to the natural environment of the goods,
   4. neglect of the care and maintenance of the goods,
   5. damage to the goods due to excessive use,
   6. the use of the goods not satisfying the conditions stated in the documentation, general principles, technical standards or safety regulations or any other breach of warranty conditions.
6. Defects resulting from natural disasters are excluded from the liability for defects.
7. Liability for defects does not apply to the normal wear and tear of the goods (or parts thereof) caused by the use of the goods. Therefore, a shorter product life cannot be considered a defect and cannot be claimed.
8. Returned goods must be dispatched to our address below (do not use cash on delivery option) or delivered in person to our contact address. The goods must be packed appropriately so that the goods are not damaged during transport. We recommend sending the goods by registered mail or as an insured mail item. A copy of purchase receipt (invoice) and a description of the defect must be attached to the goods; we recommend that you attach the completed Claim Form and a purchase receipt. (http://www.nakupujbezpecne.sk/docs/form/reklamacia.pdf). Claims must be sent only in writing (by mail) or delivered personally (e-mail form is not acceptable).
9. The Seller shall confirm the receipt of the claim and provide the Buyer with an appropriate confirmation of receipt of claim. The day of submission of the claim is the date of its delivery to the Seller. If it is not possible to deliver the confirmation immediately, it must be delivered without undue delay, at the latest with the confirmation of processed claim. The confirmation of processed claim shall be sent in writing.
10. The Seller is obliged to determine the method of processing of the claim immediately; complex cases may require up to 3 days from the date of the claim. In justified cases, especially if a complex technical evaluation of the goods is required, such period may extend to 30 days from the day of claim. The Seller shall process the claim immediately after determining the method of processing the claim; in justified cases, claims may be processed later. The claim processing time must not exceed 30 days from the date of the claim. After the 30-day deadline for claim processing has passed, the Buyer has the right to withdraw from the contract of purchase and they shall be reimbursed the full amount for the goods or shall require replacing the goods with a new piece.
11. Buyer's rights at filing a claim:
    1. in the case of a removable defect, such a defect shall be removed free of charge and in a timely manner. The Seller decides on the method of defect removal. The Buyer may request replacement of the defective item instead of having the defective item repaired if the Seller does not incur disproportionate costs in relation to the price of the goods or the seriousness of the error,
    2. in the event of an unrecoverable defect that prevents the proper use of the item for the given purpose, the Buyer has the right to replacement of the goods or to withdrawal from a contract of purchase (refund) or to a discount on the price.
    3. A claim is deemed processed if the complaint is terminated by the delivery of the claimed goods, replacement of the goods or refunding the purchase price of the goods, a written request to receive settlement or a reasoned refusal of the claim.
12. The perfect condition of the goods or integrity of the packaging (according to the instructions for receiving the goods) should be checked at receiving the goods. As the goods may be damaged during transport, we recommend the Buyer to unpack the goods and inspect it in the presence of the carrier. By signing the courier documents, you declare that the packaging is undamaged.
13. This Return Policy is an integral part of the General Terms and Conditions and the Seller reserves the right to change them at any time without prior notice to the Buyer.
14. Contact details: POHODA FESTIVAL, s.r.o. Zochova 6-8, 811 03 Bratislava, shop@pohodafestival.sk

What to bring

We especially recommend bringing:

• sun protection
• a hat
• sunscreen
• a rain poncho (umbrellas are prohibited)
• a charged phone
• personal medication
• ID card

Cloakrooms and entry to the venue

At the entrance to the venue, you can store valuables or luggage in a cloakroom. 

To speed up entry, we recommend having your ticket ready and not bringing prohibited items into the venue. Security checks take place at every entrance.

What will I find on site?

On Wednesday, all basic festival services will be available:

• water tanks with free drinking water
• flush and chemical toilets
• hot showers
• hygiene centers
• shaded rest areas
• plenty of seating
• medical services and security teams

The venue is wheelchair-accessible, offering visitors with disabilities dedicated entrances, toilets, and other services for a comfortable festival experience.

Food, bars, and payments

Good news for everyone who wants to experience the full Pohoda atmosphere – all food stalls and bars on the grounds will already be open on Wednesday. Card payments are accepted everywhere.

We use reusable cups throughout the venue. When you return your cup, your deposit will be refunded, and you can also choose to have it refunded directly to your card.

Tickets

For The Cure Extra Day, individual one-day tickets for Wednesday, July 8, are available in several categories, as well as upgrades for holders of 3-day passes to Pohoda 2026.

You can purchase tickets here.

Privacy Policy

Privacy Policy

The processing of personal data is an integral part of the operation of our website in accordance with the General Terms of Service (hereinafter referred to as the “GTC”). It is important for us to process the personal data of customers in a way that does not conflict with the principles and requirements of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data repealing Directive 95/46/EC (hereinafter referred to as “GDPR”) and Act No. 18/2018 Coll. on the Protection of Personal Data. For this reason and in order to provide transparency of the processing of personal data, the website Operator has prepared this information on the protection of personal data.

In cases where the personal data of the customer as a person concerned is collected, the Operator provides the following information at the time of the collection of personal data:

1. In terms of GTC, the website Operator is POHODA FESTIVAL, s.r.o.
    
2. The purpose of the processing of personal data is the operation of the website, processing of reservations and/or orders of goods and services on the basis of the customerʼs request, as well as the marketing activities of the Operator on the basis of a legitimate interest. The legal basis for the processing of personal data is therefore Article 6 (1) (b) and (f) of the GDPR, and for its fulfilment, it is essential to obtain and process personal data in the minimum necessary and possible extent.
    
3. We take care of the confidentiality of the personal data of our customers in the operation of our website and we do not provide their personal data to any other entity, except the shipping company that provides the delivery of goods or services, the payment service provider, and other authorities that prove a legally valid entitlement to request such information.
    
4. We store the personal data of customers related to the delivery of goods and services for the period necessary for the fulfilment of the archiving obligations resulting from special regulations (e.g. the relevant legislation regulating accounting obligations, etc.).
    
5. As a person concerned, the Customer has the right to receive information and access to his or her personal data, the right to correct it, the right of portability, as well as the right of cancellation, the right to object and/or limit the processing the data, and the right to contact the data protection authority at any time. It is the right of any person concerned to file a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic.
    
6. Our goal is to obtain and process customersʼ personal information in the smallest possible extent. However, ensuring the delivery of goods and services without processing personal data is not possible. Providing a minimum amount of data is therefore a requirement that is necessary to conclude a contractual relationship.
    
7. It is our legitimate interest to know how our visitors use our website and e-shop in order to improve the options and user experience of their visits and uses, as well as to have the possibility of marketing communication. With this in mind and in the minimum possible extent, we use certain third-party tools that allow us to do so. This is especially the Google Tag Manager. IP addresses and cookies help us with this. You can delete cookies in your browser settings at any time.
    
8. If the customer, in the process of placing order in our e-shop, agrees to the processing of personal data for marketing purposes, we realise such purpose by sending e-mails (such as newsletters or offers of similar goods and services) to the contact e-mail address. The Customer can revoke their consent at any time by sending an Appeal to the Processing of Personal Data: the data shall be immediately blocked or disposed of and we will no longer use your personal data for marketing purposes.
    
9. In order to return tickets, Pohoda Festival, s.r.o. acquires and processes the following personal information:

• name, surname
• e-mail address
• form of purchase (online / in person)
• order number
• ticket type (e-ticket / printed ticket) + number of printed ticket
• account number /IBAN format/
• delivery address (in case of a gift delivery)

When processing personal data, we follow Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (hereinafter referred to as the "Regulation"). The Regulation also governs your rights as a data subject, as well as the provisions of Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments and Supplements to Certain Acts (hereinafter referred to as the "Personal Data Protection Act"), which apply to us, along with other applicable legislation.

Under the Regulation and the Personal Data Protection Act, you have the following rights related to the processing of your personal data by the Company:

Right of Access to Personal Data

• You have the right to obtain confirmation as to whether or not your personal data are being processed.

• To obtain information about the data controller, the purposes of processing, the categories of data, the recipients to whom personal data have been or will be disclosed, the planned retention period, the existence of the right to request rectification or erasure of personal data or restriction of processing, to object to processing, the right to lodge a complaint with a supervisory authority, and the source of the data if not obtained from you.

• To receive a copy of the personal data.

  • In the case of repeated requests, the Company may charge a reasonable fee. Unless you specify a different technically acceptable method, the data will be provided in electronic form.

Right to Rectification

• You have the right to have inaccurate personal data concerning you corrected without undue delay. Taking into account the purpose of the processing, you also have the right to have incomplete data completed.

Right to Erasure (Right to Be Forgotten)

• You have the right to have your personal data erased without undue delay, unless the Company can demonstrate legitimate grounds for processing or if you withdraw your consent.

• If the data are no longer necessary for the purposes for which they were collected, the Company has mechanisms in place to ensure automatic deletion.

• Personal data that the Company is legally obliged to retain will be erased after the applicable retention periods expire.

Right to Restriction of Processing

• Under certain circumstances, you have the right to restrict the processing of your personal data, particularly if their accuracy is contested, processing is unlawful, or the data are no longer needed by the controller but you require them for the establishment, exercise, or defense of legal claims.

• If processing is restricted, the Company may process the data only with your consent or for legal claims, the protection of persons, or public interest.

Right to Be Informed of Rectification, Erasure, or Restriction

• You have the right to be informed by the Company when your personal data are rectified, erased, or their processing restricted.

Right to Data Portability

• Under certain conditions, you have the right to receive your personal data provided to the Company and to transmit those data to another controller, if technically feasible.

• This right does not apply to processing necessary for tasks carried out in the public interest or in the exercise of official authority.

Right to Object

• You have the right to object to the processing of your personal data. The Company must then stop processing the data unless it demonstrates compelling legitimate grounds that override your interests or rights.

• If you object to processing for direct marketing, the Company must stop processing your data for that purpose.

Right to Withdraw Consent

• You have the right to withdraw your consent at any time, upon which the Company must stop processing your personal data based on that consent.

Automated Individual Decision-Making, Including Profiling

• The Company does not carry out automated individual decision-making or profiling. If such processing were to occur, you would be informed of the method, significance, and consequences, and you have the right to refuse automated decision-making that has legal or similarly significant effects. This right may not apply in all circumstances.

Right to Contact the Data Protection Authority

• You have the right to contact the Office for Personal Data Protection with a proposal to initiate proceedings if you believe that your rights under the Regulation have been violated in connection with the processing of your personal data.

How to Exercise Your Rights

• You can exercise the above rights against the Company by any available means, such as in writing, electronically, or by email: info@pohodafestival.sk

Company’s Obligations in Relation to Customer Rights

• The Company cooperates in exercising your rights concerning personal data. If the Company cannot identify you, it cannot refuse your request unless it proves it is unable to identify you. The Company may request additional information to confirm your identity if there is reasonable doubt.

• The Company is obliged to inform you of any measures taken in response to your request within one month of receipt. This period may be extended by two additional months in justified cases, and you will be informed of the extension and the reasons for it.

• The Company provides responses and takes actions based on requests free of charge. If a request is clearly unfounded or excessive (especially if repetitive), the Company may charge a reasonable fee reflecting administrative costs or may refuse to act on the request.

For Any Questions

If you have any questions regarding the processing of personal data, you can contact our Data Protection Officer.

POHODA FESTIVAL, s. r. o., Zochova 6 – 8, 811 03 Bratislava
Data Protection Officer:
E-mail: info@pohodafestival.sk

Festival site

Where is The Cure concert and festival held?

Pohoda takes place at Trenčín Airport, approximately 5 kilometers from the city center.

The Pohoda festival grounds are among the largest in Slovakia, and during The Cure Extra Day they will operate at full capacity – with food zones, bars, rest areas, campsites, sanitary facilities, and all the services for visitors to The Cure concert.

Trenčín Airport is conveniently accessible from nearby major cities:

• Bratislava ~ 130 km
• Brno ~ 135 km
• Ostrava ~ 145 km
• Vienna ~ 170 km
• Krakow ~ 240 km
• Budapest ~ 315 km
• Prague ~ 330 km

When does the venue open?

Parking lots open Wednesday at 10:00:

• Parking P1 – P5
• Caravan Parking
• Autotent Parking
• XL Parking
• Moto Parking

The festival grounds and visitor campsites open Wednesday at 12:00.

Can I stay overnight at the campsite with a one-day ticket?

Yes. Even with a one-day ticket for The Cure Extra Day, you can use the visitor campsites free of charge:

• Camp Biskupice
• Camp Opatovce

If you've purchased parking for The Cure Extra Day, you can also stay overnight in your car. If you decide to stay overnight, please note that with a one-day ticket, the festival grounds, campsites, and parking lots must be vacated by 8:00 on Thursday at the latest.

What will I find on site?

On Wednesday, all basic festival services will be available:

• water tanks with free drinking water
• flush and chemical toilets
• hot showers
• hygiene centers
• shaded rest areas
• plenty of seating
• medical services and security teams

The venue is wheelchair-accessible, offering visitors with disabilities dedicated entrances, toilets, and other services for a comfortable festival experience.

Food, bars, and payments

Good news for everyone who wants to experience the full Pohoda atmosphere – all food stalls and bars on the grounds will already be open on Wednesday. Card payments are accepted everywhere.

We use reusable cups throughout the venue. When you return your cup, your deposit will be refunded, and you can also choose to have it refunded directly to your card.

Cloakrooms and entry to the venue

At the entrance to the venue, you can store valuables or luggage in a cloakroom. At registration, you'll receive a festival wristband, which is used to identify visitors during their stay on the grounds.

To speed up entry, we recommend having your ticket ready and not bringing prohibited items into the venue. Security checks take place at every entrance.

Safety

The security of festival visitors is a priority for us. Security at the festival is provided by a professional security service tasked with protecting attendees and monitoring festival grounds. Security personnel are easily recognizable by their uniforms marked with the word SECURITY. The security team is supported by stewards and volunteers. To ensure the smooth course of the festival, it is essential to follow the instructions of both security and organizational staff within their scope of authority. A festival wristband is required for all attendees to stay on the premises. Outside the festival area, safety is overseen by the Trenčín Municipal Police, along with officers from the national, military, and railway police forces.

Responsibilities and duties of the security service: 

• Checking tickets and festival wristbands (including in the campsite areas)

• Conducting personal searches (to prevent the entry of dangerous or prohibited items – it is forbidden to bring into the festival area any objects that could endanger safety or health – see the Prohibited items section)

• Escorting individuals out of the area (e.g., unregistered persons, aggressive individuals, those threatening safety, unauthorized vendors or those violating sales agreements, dealers of drugs or psychoactive substances...)

• Directing movement or evacuation, if necessary

• Preventing visitors from entering non-public or restricted areas

• Assisting wheelchair users and the disabled with companions at backstage access points or other hard-to-reach areas

• Providing information about medical services

• Ensuring the safety of performers, visitors, and festival property

Please report any issues with members of the security team, or any safety threats or risks, to festival staff via the Emergency Hotline at +421 800 500 090.

Crowd Assistants
During concerts, crowd assistants will be stationed in the space between the stage and the audience, as well as in the stands. They are identifiable by their yellow vests. Crowd assistants monitor the situation during performances and help visitors who may feel unwell, dehydrated, or overwhelmed by pressure in the front rows. Don’t hesitate to reach out to them and ask for help. In the event of more serious issues, festival security staff will assist the crowd assistants.

Safety Crew 
Once again this year, we’re working closely with Safety Crew, who will be making sure you feel safe throughout the festival. Safety Crew will return to Pohoda with their mobile operations centre, the Control Room. The company’s co-founder and expert in crowd and event safety, Martin Královič, also serves as the festival’s Head of Security.

IMPORTANT NUMBERS 

• 112 – EU-wide emergency number

• 150 – Fire Department

• 155 – Emergency Medical Services

• 158 – Police

• 159 – Municipal Police

• 0850 111 313 – Emergency Line – medical advice on how to provide first aid in a crisis

During the festival, an Emergency Hotline is available at +421 800 500 090. It is intended for both festival visitors and their loved ones who are not at the festival. We kindly ask that you use this line only in exceptional or emergency situations (e.g. injury, fire, theft, lost/found person, etc.). It is operational exclusively during the festival.

Please note that the emergency hotline is not an information line. If you need to contact someone from the festival to get information about the program, camps, transportation, etc., or if you wish to report a non-emergency issue you noticed during the festival, please reach out to us via:our social media channels, the festival app, or by email at info@pohodafestival.sk. We will do our best to respond as quickly as possible, provide the information you need, or resolve your issue.

Evacuation Zones

There are four main emergency exits at the festival:

• Two festival gates: GATE B (Biskupice) and GATE O (Opatovce)

• One exit located in the Family Park

• One exit located opposite the main stage (Zlatý Bažant stage)

All emergency exits are clearly marked with the EXIT sign.

The evacuation map is available on our website in the Maps section.

In the event that a rapid evacuation of the venue or concentration at a designated location becomes necessary, we kindly ask all visitors to remain calm and follow the instructions of the security staff.

Wednesday's Schedule

PROGRAM – WEDNESDAY, JULY 8:

6:00 PM–6:30 PM Just Mustard / ESET Stage
7:00 PM–7:45 PM The Twilight Sad / ESET Stage
8:15 PM–9:00 PM Denis Bango hrá Fvck_Kvlt / ESET Stage
9:30 PM–11:45 PM THE CURE / ESET Stage
12:00 a.m.–2:00 a.m. Hiroko Yamamura / Slovenská sporiteľňa Arena
12:00 a.m.–2:00 a.m. Jimmy Pé / Curious City 18+
12:15 a.m.–1:00 a.m. BAZZOOKAS

During the entire concert day with The Cure, the full festival grounds will be open, including bars, services, and various partner activations.

Single-day tickets are available here, and parking tickets are available here.

Parking

You can purchase parking for Wednesday – The Cure Extra Day – here.

Parking for The Cure Extra Day will be part of the festival grounds on Trenčín Airport, a few hundred meters from the stage. On Wednesday, July 8, only cars, motorcycles, and caravans with a valid parking pass and a valid ticket to The Cure (1-day or 4-day ticket) will be allowed to enter the parking lot.

The parking lot for cars, caravans, cars with rooftop tents, and motorcycles will open on WEDNESDAY, July 8, AT 10:00 AM. The rest of the festival grounds will open at 12:00 PM.

With a 1-day ticket for Wednesday – The Cure Extra Day – you can stay in the parking lot (and on the festival grounds and in the campground) until 8:00 a.m. on Thursday. After that time, only holders of 4-day tickets may remain on the grounds. Holders of 3-day tickets will be admitted to the parking lot, campground, and festival grounds on Thursday at 10:00 a.m.

GATE P is designated for entry by car, motorcycle, caravans, or bicycle. It is located at the end of the airport road toward the village of Opatovce. On Wednesday, July 8, only cars, motorcycles, and RVs with a valid parking pass and a valid ticket to The Cure (1-day or 4-day ticket) are permitted to enter the parking lot. GATE P is not for taxis. This gate opens on Wednesday at 10:00 a.m.

Train and bus

Special buses right to the festival gate

You can comfortably get to Pohoda without a car. In cooperation with Slovak Lines, we run direct festival buses from:

• Bratislava
• Trnava
• Piešťany

You can purchase tickets for these buses here.

In cooperation with RegioJet, we will also run special festival buses for The Cure Extra Day on Wednesday, July 8, from:

• Prague
• Brno
• Ostrava

The buses will take you directly to the festival grounds and bring you back home after the program ends. For The Cure Extra Day connections, departures from the airport will be arranged for 2:00 AM on Thursday, right in front of the main stage – ESET Stage. You can find detailed information about these RegioJet buses here.

By train

In partnership with RegioJet, we’re offering all visitors to The Cure Extra Day and the Pohoda 2026 festival a 10% discount on select train routes from Prague and Košice to Trenčín and Žilina and back. You can find all the details here.

Shuttle service

During the festival, including The Cure Extra Day on Wednesday, July 8, a shuttle service runs between the Trenčín bus and train stations and the festival grounds. It also stops at several points in the city, making it easy to reach the airport even without a car. We will post more details, locations, and departure times soon.