Return of the tickets
The twenty-fourth edition of the festival is postponed by a year. Pohoda 2020 will not take place in its traditional form; we will meet again at the Trenčín airport on July 8—10 in 2021.
We would like to thank all those who showed us their trust and bought a ticket for Pohoda 2020.
All tickets for this yearʼs edition remain valid for Pohoda 2021. You decide if you want to use this option; we also offer a full refund for tickets. There are three things you can do with tickets: they cover all the types of tickets, including Junior and Kids, parking, and all types of accommodation purchased for the festival at our authorised resellers and on-line.
1. Roll tickets to 2021
Rolling your tickets to the next year is the best way to support the festival at these times, while having a ticket for the next year.
Junior/Kids tickets purchased before April 15th will be valid even if the holder is one year older.
There is no need to take any steps to roll your ticket. Tickets not returned by October 15th 2020 will automatically be considered valid.
2. Return your ticket and donate a part of the amount paid
If you want to return your ticket and at the same time you are willing to give us a part of the admission fee to cover the costs of this yearʼs edition, please fill out this form from 15.4. to 15.10.2020. We will send you a small gift for your kind support (more info is in the form).
3. Request a full refund for your purchased tickets
In the current situation, some people may consider necessary a refund of the full amount for purchased tickets. We understand that. To request a full refund for your ticket, please fill out this form from 15.4. to 15.10.2020.
EXTRA Buy a ticket for Pohoda 2021
If you want to support the preparation of the Pohoda 2021 festival, or if you simply want to come to Pohoda 2021, you can purchase all kinds of tickets, including parking, accommodation, and other ticket categories in Pohoda shop.
Thank you for any support. We are looking forward to meeting you at Pohoda 2021.
Conditions for the refund of admission fee
This refund system can be applied only to those tickets that were sold through the official points of sale of Pohoda Festival. Their list can be found at POHODA SHOP.
If you have an e-ticket, we will cancel it after you submit the completed form. The requested amount will be refunded to the account number provided no later than 60 days after submitting the form.
If you have a printed ticket, fill out the form at RETURN TICKETS section send it by post as a registered mail to: Pohoda Festival, s.r.o., Prostredná 46, 900 21 Svätý Jur, no later than on 15.10.2020 and always specify the sender. We will refund the money to the provided account number in the form no later than 60 days after the printed ticket was received at the address above (we will do our best to transfer the money to your bank account upon receipt of the ticket, however, please be patient should there initially be a large number of refund requests). If you submit the form but no ticket is physically delivered to us from a particular sender, the money will not be refunded. If you are sending several tickets, we recommend using the parcel insurance service.
You can send printed tickets by post to Pohoda Festival, s.r.o., Prostredná 46, 900 21 Svätý Jur within the period from 15.4.2020 to 15.10.2020. To avoid any doubt, all items sent by registered mail and delivered to the above address will be opened following a protocol where at least two persons will be present at all times. Therefore, please always indicate the sender on the envelope of your registered mail.
All printed tickets contain codes to determine the price level at which the ticket was originally sold. The refund amount requested by the customer will correspond to the price at which the ticket was sold.
Money will be refunded by bank transfer.
In case of sending a gift from the e-shop www.pohodafestival.sk, the ordering party will be charged a postage fee.
In case of foreign transactions, all bank charges will be borne by the customer.
The refund request option applies to all types of tickets purchased until 15.4.2020.